Stores Trying to Quell Black Friday Crowds

The deals are eye-popping and create quite a feverish response from consumers. But the excitement can lead to disaster, as evidenced by last year’s trampling death of a Wal-mart employee in New York. When the mob mentality kicks in, personal accountability goes right out the window. This was evidenced in our last post about a woman trampled in Clarksville. So who’s at fault? The crowd? The store? Both? In order to avoid problems, stores are creating new safety measures.

Last year, authorities said, a crowd of about 2,000 shoppers pushed into a Walmart outside New York City and trampled a maintenance worker shortly after the doors opened at 5 a.m. The Occupational Safety and Health Administration issued the retailer a citation, asserting it failed to provide training for employees on how to handle such large crowds. Wal-Mart Stores Inc. is contesting the citation, according to OSHA.

The incident prompted several sets of Black Friday guidelines from OSHA, work force regulators in states, and the National Retail Federation. The guidelines call for retailers to develop detailed crowd-control plans, let in small groups of customers at a time when the doors open and use Internet lotteries for popular items.
Source: The Tennesseean

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30 November 2009 ~ 0 Comments

Woman Injured at Clarksville Toys R Us

Black Friday turned bloody Friday for a Clarksville woman at Toys R Us. The 32-year-old woman was in line at midnight waiting for her chance at an amazing deal. When the doors opened, the crowd jumped forward, knocking her to the ground, and trampling her. Several people trampled her causing a swollen and bleeding right knee. The crowd’s apparent disregard for the safety of others could have turned even more serious. Last year a person was killed in New York in a similar accident. Luckily this case did not have the same result. The Tennesseean reports:

The woman, 32, was in line at the store at about midnight when the front doors were momentarily opened, according to a Clarksville Police report filed today.

The crowd waiting for the store to open for Black Friday sales surged forward, and the woman fell to the ground. She was trampled by several people and suffered a swollen and bleeding right knee, the report said.

This woman could have a case against those who harmed her or perhaps even the store for not taking greater steps to prevent injury. Hopefully she has a speedy and full recovery.

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30 November 2009 ~ 0 Comments